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Legal · SJ Luxury Inc

Policy

Last updated: April 2026  ·  Pembroke Pines, FL  ·  Questions? hello@sjluxury.com

Shipping policy

Processing Time

All orders are handcrafted in-house at SJ Luxury Inc. Standard processing time is 2–3 business days before shipment. Custom logo design orders may require 5–7 business days total. A digital proof is sent for your approval before production begins — no order goes into production without your sign-off.

Shipping Rates

Standard Shipping: $8.99 flat rate

Free Shipping: On all orders over $150

Rush/Express Shipping: $24.99 — contact us before placing your order

Delivery Timeframes

Standard: 3–5 business days after processing

Rush: 1–2 business days after processing — contact us first via WhatsApp or email to confirm availability

Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods such as holidays.

Shipping Carriers

We ship via USPS, UPS, and FedEx depending on package size, weight, and destination. A tracking number will be emailed to you once your order has shipped.

Domestic Shipping Only

At this time, SJ Luxury Inc ships within the United States only. International shipping is not available.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage at hello@sjluxury.com. We will work with you to resolve the issue as quickly as possible. SJ Luxury Inc is not responsible for packages lost due to incorrect shipping addresses provided at checkout.

Contact Us

For any shipping questions, reach us at hello@sjluxury.com or WhatsApp +1 (305) 239-7272.

Last updated: April 2026 — SJ Luxury Inc, Pembroke Pines, FL

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